Get Access
To learn how to register your access code or purchase access to Writer’s Help, download this flyer and follow the steps.
Student Guide
To learn more about logging in and getting started with Writer’s Help,
read A Student’s Guide to Writer’s Help.
Orientation Video
For a quick, friendly tour of the handbook and its navigation, watch this brief orientation video.
FAQs
For answers to questions you might have and for tips about using Writer’s Help, see the Student FAQs online or download a copy.
Switch Instructors
If you were using Writer’s Help in another class but are now enrolled in a different class where you are also using Writer’s Help, follow this walkthrough. It will lead you through the steps of changing the instructor e-mail address associated with your account. Doing this will ensure that you can see your new instructor’s tagged pages and that your exercise results report to your new instructor’s gradebook.
Access Video
Writer’s Help offers its users a fresh new video every two weeks. Videos include topics such as thesis statements, argument, plagiarism, media and technology, and more. Here are some tips to get started:
For help with technical issues, contact our Technical Support team by phone,
by e-mail, or online.
- Call 1-800-936-6899 during these hours:
Monday - Thursday: 9:00 a.m. - 3:00 a.m. EST
Friday: 9:00 a.m. - 11:00 p.m. EST
Saturday: 11:30 a.m. - 8:00 p.m. EST
Sunday: 11:30 a.m. - 11:00 p.m. EST- E-mail Technical Support at BFW.TechnicalSupport@macmillan.com.
- Visit http://macmillanhighered.com/techsupport.
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contact the editors and let us know what you think.